Yahoo Mail Not Working? What to Do?

Yahoo Mail is one of the most popular email services in the world. For many people, it’s their primary means of communication. Sadly, Yahoo Mail has been known to be down or not working at times. If you find yourself with this problem and don’t know what to do, read on! This article will teach you how to fix yahoo mail when it’s not working using browsers like Chrome or Firefox; how to fix yahoo mail when it’s not working in Windows; how to fix yahoo mail not working on Android devices like Samsung Galaxy S7 Edge; and finally how to fix yahoo mail when it’s not working on iOS devices like iPhone SE (4).

To fix the issues with Yahoo mail;

  1. Clear up cache in your browser
  2. Check your internet connection
  3. Check your email settings in Yahoo
  4. Reboot your device
  5. Try to reset the password on your Yahoo account
  6. Update your device
  7. Turn off security programs
  8. Turn off the ad-blocker
  9. Contact support for further assistance

Please read this article till the end to learn about how to fix Yahoo mail when it’s not working in detail.

Why Is Yahoo Mail Not Working?

Are you not able to access your Yahoo Mail? Is it giving error messages or not loading at all? Don’t worry, it happens. There are several reasons why Yahoo Mail is not working. There could be various technical glitches that cause this problem, and here we will discuss some of the most common ones so that you know what to do when your Yahoo mail isn’t working!

Your Internet Connection May Not Be Working

The first thing that you should check is whether your internet connection is fine or not. Sometimes, there are problems with the servers, which may lead to this error message- “Unable to connect.” So what you need to do here is restart your internet modem and switch it off for at least 30 seconds before switching it back on again.

If you have a poor internet connection, then this problem is bound to happen. This can be an irritating issue, and the only way out of it is by rebooting your modem or router at regular intervals if needed. Also, sometimes, some extra load on your system memory while using the Internet may cause errors which in turn affect your Yahoo mail.

You can also make sure to use high-speed internet services for the best results. This may not be an option if you are on a limited budget, but it is recommended nonetheless!

Yahoo Mail’s Servers Might Be Down

If your Yahoo Mail isn’t working, then there could also be some server issues that need to be taken care of. Likewise, if you are not able to load or access your Yahoo mail, then there might be some technical problems that need to be looked into and resolved at the earliest.

Usually, server issues don’t last long, but it is always good to check if they have been resolved to get back on track with their work without any hassle.

If the problem persists, you need to get in touch with Yahoo Mail’s technical support team to email them at their official address, which is provided on their website, or else call them up for immediate assistance. You are sure to have a solution this way!

Your Cookies Might Be Corrupted

Remember, when we use our computers or laptops, we usually leave behind cookies that help us access our accounts without any hassle. Unfortunately, there are times when these cookies get corrupted, and this causes a lot of problems for the users who can’t access their Yahoo mail account!

There is an easy way out, though- it’s called ‘browser cache.’ You need to clear your browser cache and cookies to access your Yahoo mail after doing this. Well, to do this you need to;

  1. Click the 3 dots button in your browser.
    google chrome 3 dots
  2. Select “clear browsing data”
    fix yahoo mail not working
  3. Choose to clear it up.

Yahoo Mail Windows App Is Not Working

  You might have problems logging into your yahoo mail account from your windows phone as well. Sometimes, you face problems with the app, and other times it is a connection error that causes this problem for users who can’t access their emails!

In order to fix this issue on Windows Phone, there are some settings that need to be tweaked so that everything works out fine. You just need to:

  1. Go into the ’email + accounts’ section of your phone.
  2. Change the sync settings.

If you are still facing issues with this, then it is recommended that you take a backup of all the important emails on yahoo mail and switch over to Gmail, which works fine most of the time!

Yahoo Mail iOS/Android App Is Not Working

Are you having problems accessing your Yahoo mail on your iOS/Android device? This is a common issue that needs to be dealt with, and the best way out of it is by clearing up all the existing cache files. This will help you eliminate any bugs or errors that might have been troubling you so far.

To fix this:

  • You need to go into ‘settings’
  • then go to ‘general’ followed by scrolling down and choosing the option of ‘reset.’ If you reset your phone, all your data or cached files will be cleared off.

You can choose not to do this if you don’t want any changes in the settings, but it is highly recommended that this should be done immediately once everything else fails.

Your Ad-Blocker Is Interfering

If you are using an ad-blocker on your browser, then there is a chance that it might be interfering with your Yahoo mail access. However, there have been cases where users who don’t use any type of extensions or plug-ins to block ads could log into their yahoo mail accounts just fine!

If this is the case with you as well, then it is recommended that you switch off the ad-blocker and check if your Yahoo mail account works fine. If everything goes smoothly, then there are high chances of this being a problem that can be fixed by enabling or disabling certain extensions on browsers!

Yahoo Email Service Has Been Blocked

Another reason users might not access their Yahoo mail account is if the service itself has blocked it. Again, this might seem like a problem with the email address, but more often than not, this is an error that prevents users from logging into their accounts whenever they try!

This issue can be resolved by contacting yahoo directly and getting help from them, or else you can solve it on your own as well. For example, you might need to change the password of your account or else get a new one altogether, which will allow you access to all of yahoo mail’s features and functions!

Your Device/Browser Needs An Update

To get yahoo mail working on your device, you need to make sure that it is updated with the latest version of all its installed applications. This will ensure a smooth and flawless emailing experience for users who have been facing problems logging into their accounts or sending emails!

Reboot Devices/ Computers

In order to fix the Yahoo mail not working issue, you might have to reboot all your devices and computers from time to time. This will help reset the network connection on your device, which has been causing this problem for users who can’t access their yahoo accounts!

You Need A New Email Address

Another reason why some people can’t access their Yahoo mail account is that they might have forgotten the email address linked to it. If this is the case with you as well, then you need not worry because all that needs to be done is get back into their accounts without any problems or issues whatsoever!

Users need a new yahoo email address, and they can get into their accounts without any hindrance or obstacle. Unfortunately, this is because the email account linked to a particular yahoo mail has been changed, so it will not be possible for users to access emails from that old one!

Your Account Has Been Hacked

If none of those mentioned above solutions work, it is very likely that your account has been hacked. This can be a severe issue, so you need to contact yahoo immediately to resolve this problem as soon as possible!

These were the possible reasons and fixes to the problems which users’ issues when accessing their Yahoo mail account. Now, let’s get to the part where I recommend possible solutions for you according to the type of device and system you use.

How To Fix Yahoo Mail When It’s Not Working

-In Browsers

If you are facing problems in yahoo mail in your browsers, then consider trying these fixes:

  • clear browsing history
  • Turn-off add blocker
  • check your internet connection

-In Windows

If you are not able to use yahoo mail in your windows, then try these fixes:

  • Check for updates.
  • Find and re-boot your modem/router.
  • Turn off antivirus or firewall temporarily to check if the problem is fixed. If it works without them, turn them back on again until you can fix any issues with yahoo mail in Windows they may be causing.
  • try signing in to yahoo again

-In Mobile Devices

Are you using your mobile devices for accessing your yahoo mail and not being able to do so? Try:

  • updating your device
  • checking your internet connection
  • updating Yahoo app
  • logging out and logging in back
  • rebooting your device

If you can still fix your yahoo mail, then contact a Yahoo support team online. They will help you with the issue so that you can re-access your account without any problem.

Frequently Asked Questions(FAQs)

It’s time to address the questions that you guys have dropped in the comments section. So have a look at these questions and their answers:

Q: What Do I Use My Password For?

A: Your Yahoo ID is required when you sign in on a device that isn’t saved as ‘trusted.’ This means if someone else uses your computer/device, they will be able to sign in as you only with your password.

Q: Why Do I Keep Getting Signed Out Of Yahoo?

A: It is possible that if you are using multiple email accounts on the same device, it may cause issues with yahoo mail not working or logging in. You can fix this problem by signing out and back in again.


Yahoo mail is one of the most popular and reliable platforms that let you access your email everywhere, anytime. If it’s not working, then consider checking for updates or contacting a Yahoo support team online. They will help you at each step until you can fix the yahoo mail not working issue yourself!